Category: Problems and Complaints

25 Jun 2023 18:13

Joined:	29/10/2020
Level:	Gold
Points:	824

Points:	5

Reasons for rejection should be informed to the author

The knowledge centre is receiving the attention of many members and started writing answers to the items posted. The Editorial team is editing the posts and taking an apt decision. Some of the submissions are approved. Some are getting deleted and some are asked for modifications and such answers are kept pending.

I feel it is better to inform the reasons for rejecting an answer should be informed to the author. It will be useful to the author to know his mistakes and can correct them in his/ her further postings. In the absence of such information, the author will be in a state of confusion and may be doing the same mistake again and again.

#27017

25 Jun 2023 18:26

Joined:	01/05/2023
Level:	Gold
Points:	1849

Points:	1

Hello Dr Rao
I am informing members of the reason for the deletion of their answers. Do let me know if there was any concern on your side.

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#27018

25 Jun 2023 18:57

Joined:	29/10/2020
Level:	Gold
Points:	824

Points:	1

One of my answers on how to stop smoking was deleted but no reason was mentioned. I received a mail stating that my answer was moved to pending section. But when I opened the email. It was stated that the answer was deleted. I was in a confusion and stopped further action on that thread.

#27019

25 Jun 2023 19:11

Joined:	01/05/2023
Level:	Gold
Points:	1849

Points:	2

Check my email again. The same has been attached here for ready reference. I did not mention pending. I have written deleted. The reason is also clearly written. Even the link is also given.
If you have received pending status email, kindly share a screenshot of the same.

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Delete Attachment

#27020

25 Jun 2023 21:05

Joined:	29/10/2020
Level:	Gold
Points:	824

Points:	1

Pl find the attached. For your kind information I like to inform you that even did not visit that site. Anyhow I don't want to make an issue out of it
Pl find the attached screen shot.

Delete Attachment

#27021

26 Jun 2023 08:10

Joined:	01/05/2023
Level:	Gold
Points:	1849

Points:	1

I have escalated your concern. Let's hope to hear on it soon.

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#27022

26 Jun 2023 15:50

Joined:	29/10/2020
Level:	Gold
Points:	824

Points:	1

Thank you, Dr Apurva. I have not received the email you are mentioning where you mentioned the reasons for rejections. I don't know where is the gap. There is no other concern except knowing the reasons for rejection.

#27035

30 Jun 2023 11:30

Joined:	01/05/2023
Level:	Gold
Points:	1849

Points:	2

Hello Dr. Rao
The bug behind not receiving the email with the reason for rejection was identified and corrected. Thank you for bringing to notice this concern. Hopefully, further communications will be received promptly.

Check out all Help guidelines from Social Village